TERMS & CONDITIONS OF SALE
Please read these terms carefully, and print and keep a copy of them for your reference.
This website is owned and operated by IPICS Education Limited.
If you need to contact us, please e-mail us at firstname.lastname@example.org or call customer services on + 353 21 4304398.
Tax Registration Number: 9667900N
Company Registration Number: 445277
IPICS Education Limited is committed to ensuring that your privacy is protected. We may change this policy from time to time by updating this page.
We may collect the following information:
- name and job title
- contact information including email address, address, phone and fax number
- other information relevant to services we offer
We require this information to understand your needs and provide you with a better service, and in particular for:
- Internal record keeping.
- For sending you the materials you purchase from us.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We use traffic log cookies to identify which pages are being used. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you have questions or need additional information, please contact us at + 353 21 4304398, or send email to email@example.com .
Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order, that a contract has been made between us and the payment has been processed.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
If the goods you order are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will not have to pay to return them to us.
Course materials for our public courses will be available at the first session. Materials for our distance learning programmes will be sent by post within Ireland, or courier to participants outside of Ireland when full payment is made.
The packaging & shipping cost will be shown separately on your receipt or invoice. Any customs or other charges, if applicable to your country, is payable by purchaser. For on-line purchasers the delivery cost will be shown when they enter their address. For others, delivery cost can be had by contacting us at firstname.lastname@example.org or calling +353 21 4304398.
If the goods are lost or damaged in transit, please let us know promptly, so that we can make a claim against the carrier. We will offer you the choice of a replacement or a full refund.
Cancellation and returns
If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 14 days for a full refund. Materials must be returned in their original sealed packaging. Sorry we cannot refund freight charges on delivery and return of goods.
GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a “no charge” replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.
METHOD OF REFUNDS
IPICS Education Limited will refund to you, using the same method by which we have received payment.
HOW TO MAKE A RETURN
All we ask is that you fill in the Returns Information below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt. Please note that you have to pay for shipping the return.
Please provide us with the information outlined below. This information must accompany all returns.
- Personal Details
- Street Address:
- Email Address:
- Contact Phone: (_____)________________
- Preferred Contact Time:
- Product Details
- Returned Item:
- Code # :
- Receipt # :
- Order Date:
- Reason for return:
- What would you like us to do?
- Replace with another of the same product
- Refund my credit card (if you paid by credit card only)
- Refund by posting me a cheque, or wire transfer.
Changes to these terms
These terms were last changed on January 1st, 2011.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.